Ok i have to say that although Nihao is awesome
its not for everyone( but i freakin love their products especially hand bags), I say their site is not for everyone specifically for those of us who are spoiled by sites like Amazon Prime where u get items in rapid speed. Nihao requires PATIENCE especially if u are in the states because of the obvious difference in time zones sometimes it takes a bit of time to get responses from customer service (i encourage emails just because they seem to have trouble with live response messenger) but despite this they always get back to you as quickly as they can(Love how customer service reps always refer to you as dear lol i think its cute and personable ). Anyhow,The inventory check takes abt 5 days so yes lots of patience.Quality of product is great and pricing is very reasonable.One thing to be aware of is they do not always have an updated inventory so they give u the option of store credit if items are not in stock after an order is placed or the option to wait for your response so if you have a product that you are 100% in need of you may want to contact customer service before placing your order. Shipping rates are a bit high if youre international but it does make sense for that very reason. I really enjoy their product selection and quality is on point cant wait to keep placing orders. Btw this review is from a real person who does tons of online shopping and takes reviews in to consideration before shopping on a site so hope this helps anyone considering Nihao. If you do not have patience do not buy from this site but if u like cool products and have time to wait i recommend it!